FAQ

FAQ

Q: How much does it cost to use the Dinkum Deal Software and Smart phone apps?

A: Dinkum Deal is an absolutely FREE software service to customers.

Q: How does Dinkum Deal make money if it is free to use?

A: Dinkum Deal charge a small fee to dealers, only if the sale is successful.

Q: Is Dinkum Deal beneficial to motor dealers?

A: Absolutely, we charge the dealer a fraction of what they pay other lead generators. Dinkum Deal also enables the dealers to offer Finance, Insurance and Accessories where other lead generators often take away these opportunities.

Q: Will I get contacted by multiple dealers once I request a quote?

A: No, your data is sent anonymously. Only the best priced dealer will receive your contact information to help you with the next steps.

Q: Once I enter my new car quote how long does it take to get the best quote?

A: Our unique software will be able to compile the quotes according to your location within 30 minutes - 3 hours. We aim to get this down to under 5 minutes in the near future.

Q: How do I claim my $100.00 voucher after I have signed / purchased the vehicle?

A: Once you have an invoice number from the dealer, log back in and complete your sale by entering in the dealer invoice number.

Q: How long does it take to receive my $100.00 voucher?

A: Once you have completed the sale (as above) we then verify with the dealer and transfer the gift voucher to you. Please allow for 3-4 business days for the process to be completed.

Q: What do I do if the car I am looking for is not available on the software?

A: Please contact support@dinkumdeal.com.au and we will have it loaded.